Contact & Support
We read every email — replies typically arrive within 7–10 business days.
The fastest way to reach us is rlslogappsupport@iacwb.com.
We’re a small team. Real humans read every message.
Response time
Most emails get a reply within 7–10 business days. Bug reports that include a screen recording or a clear list of steps get answered fastest.
Bug reports
When something’s broken, including these details makes it dramatically faster for us to fix:
- Device — e.g. iPhone 15 Pro.
- iOS version — Settings → General → About → iOS Version.
- App version — Settings → About inside the app.
- What you expected to happen.
- What actually happened.
- Steps to reproduce — even rough notes help.
- Screen recording or screenshot if you can grab one.
Email it all to rlslogappsupport@iacwb.com.
Feature requests
We love feature requests. The more specific the better — tell us what problem you’re trying to solve, not just the feature you want. That helps us find the best solution, which sometimes turns out to be different (and better) than the original idea.
Privacy concerns
For anything related to privacy, data deletion, or the Privacy Policy, email rlslogappsupport@iacwb.com with the subject line Privacy.
Press & partnerships
For press inquiries, partnerships, or research collaborations, email rlslogappsupport@iacwb.com with the subject line Press.
Before you write
- Check the FAQ — your question may already be answered.
- Make sure you’re on the latest version. Many bugs are fixed within days, and the App Store may have an update waiting.